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Privacy Policy

Privacy Policy for Bubble Organic

Effective Date: [18/03/2025]

 

This Privacy Policy explains how Bubble Organic ("we," "our," "us") collects, uses, and protects your personal information when you visit or make a purchase from our website (https://bubbleorganic.net) and mobile application (the "App"). By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.


1.  Information We Collect

When you use our website or app, we may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, delivery address, and payment details.
  • Order Information: Details of your purchases, invoices, and transaction history.
  • Device Information: IP address, browser type, and operating system to enhance your user experience.
  • Usage Data: Interaction with our app, features used, and preferences.

                                 

2.  How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and resolve issues.
  • To send order confirmations, invoices, and tracking details via email.
  • To improve our website and app experience.
  • To comply with legal and regulatory requirements
  • To prevent fraud and unauthorized transactions.


        3.  Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with third parties in the following cases:

  • Payment Processing: Your payment details are shared with secure third-party payment processors.
  • Delivery Partners: Your contact and delivery details are shared with courier services for order fulfillment.
  • Legal Compliance: If required by law or governmental request, we may disclose user data.
  • Analytics & Performance Monitoring: We may use third-party analytics tools to track app performance and user behavior.



4.  Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.


5.  Order Policies

  •  Cancellations & Refunds : Once an order is placed ,it cannot be cancelled, refunded, or edited. 
  • Delivery Timeline: Orders are delivered within 5- 7 working days (excluding Saturdays, Sundays, and public holidays). Delays due to weather or unforeseen circumstances may occur.
  • Unboxing Video Requirement: Customers must record an unboxing video as proof for any claims regarding damaged or missing items. No exchange or replacements will be processed without this video.
  • Payment Issues: If your payment is deducted but you did not receive order details, contact us via WhatsApp at +91 9344872725 with your phone number, payment details, and email.
  • Product Availability:  If a product is unavailable, contact our support team via WhatsApp at +91 93448 72725 or email at bubbleorganic555@gmail.com for assistance.


6.  Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

  •        Email: bubbleorganic555@gmail.com
  •         WhatsApp: +91 93448 72725
  •         Website: www.bubbleorganic.net


        By using our services, you acknowledge that you have read and agreed to this Privacy Policy.